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Edition 1 · Survo Insights |
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Edition 1 · April 2026
Welcome to our first newsletter!
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A quick reminder about who we are and what we do
At Survo Chartered Surveyors, we provide trusted, expert property advice across the UK. From detailed building surveys and accurate valuations to proactive property management and strategic lease consultancy, our RICS-accredited team delivers clear, actionable insight you can rely on. Whether you're a landlord, tenant, investor or homeowner, we help you make confident, informed decisions at every stage of the property lifecycle. Discover the difference a truly professional surveyor can make.
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The 60-Day Countdown: Meeting the New VOA Duty to Inform
As of 1 April 2026, the new Rating List has officially come into effect, marking the transition to a permanent three-year revaluation cycle. All non-domestic properties in England and Wales have been reassessed by the Valuation Office Agency (VOA) based on market rental values from April 2024. This faster cycle is intended to ensure that business rates more closely mirror current economic conditions, but it also means that the window for identifying and correcting valuation inaccuracies is now significantly shorter than in previous years. A major structural shift effective this month is the move from a two-tier system to a five-tier multiplier. The previous temporary reliefs for the retail, hospitality, and leisure (RHL) sectors have ended and been replaced by permanently lower multipliers. For 2026/27, these are set at 38.2p for small RHL properties (43.2p for other properties) and 43.0p for standard RHL properties (48.0p for other properties). Conversely, a new "High-Value" multiplier of 50.8p has been introduced for any property with a Rateable Value of £500,000 or above, representing the first time the standard rate has exceeded the 50p threshold for large-scale assets. This month also sees the Phase 1 rollout of the "Duty to Notify," a new legal requirement for all ratepayers. Under these rules, businesses and landlords are now expected to notify the VOA within 60 days of any changes to their property, such as structural alterations, changes in occupation, or new lease agreements. This move toward a self-assessment model is accompanied by a mandatory annual confirmation of property details. While the rollout is being phased, failing to report changes within the 60-day window can now lead to civil penalties and backdated interest on any adjusted liabilities. For landlords managing vacancies, the start of the 2026 list brings heightened administrative and financial pressure. Beyond the new reporting duties for when a tenant vacates, the cost of holding empty space has shifted due to the updated 2024 valuations and the higher multipliers for prime assets. While the 12-month Improvement Relief holiday remains available to shield landlords from immediate rate hikes following property upgrades, the overall complexity of managing a void has increased, making timely data submission to the VOA a critical operational task for property owners this year.
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Dilapidations strategy - timing is critical!
An interim schedule of dilapidations - prepared in accordance with lease covenants and supported by robust photographic and descriptive evidence - can materially strengthen a landlord’s position. Key benefits include: - Early identification of breaches of repairing, decorating and reinstatement obligations
- Enhanced leverage to secure compliance during the contractual term
- Reduced reliance on terminal schedules and the associated risk of dispute
Importantly, interim action mitigates the need to condense remedial works into the post-expiry period, where programme constraints, cost escalation and evidential challenges are typically most acute. From a building surveying perspective, interim inspections enable a more granular and real-time assessment of disrepair and liability progression throughout the lease term. Rather than relying solely on a terminal schedule, surveyors are able to: - Monitor deterioration against the standard of repair required by the lease
- Differentiate fair wear and tear from actionable breaches of covenant
- Provide ongoing, evidence-based advice in respect of compliance and risk exposure
This approach establishes a robust evidential audit trail, which is particularly valuable in the context of dispute resolution and in support of any subsequent Section 18(1) valuation. Case Study We recently served an Interim Schedule of Dilapidations on a tenant who subsequently agreed to undertake remedial and redecoration works as per the schedule, acknowledging existing breaches of covenant. By addressing these items proactively, the tenant was able to mitigate potential dilapidations liability at lease expiry. While alignment between landlord and tenant is not always straightforward, a proactive and transparent approach to interim dilapidations typically results in more efficient outcomes and reduced contention.
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Maximising Your Asset
The Value of Proactive Property Management While consistent rental income is a great baseline, successful property investment goes beyond simply collecting the rent. At Survo, we believe in an approach that actively enhances the value and security of your portfolio, giving you complete peace of mind. When we review properties, we look for opportunities to elevate them from performing adequately to performing exceptionally. This proactive strategy focuses on two key areas: - Robust Legal Foundations: Modern, well-drafted leases do more than just outline terms; they provide clarity for both you and your tenants. For instance, ensuring service charges and dilapidations clauses are robust paves the way for smooth, long-term relationships and protects your asset's future value.
- Forward-Thinking Compliance: Staying ahead of maintenance and health and safety requirements ensures your property remains a safe and attractive environment. A proactive maintenance programme prevents small issues from becoming costly repairs and ensures your investment is always fully compliant.
The difference between a standard managing agent and an excellent one lies in this shift from reactive management to active asset enhancement. If you would like to explore how we can help optimise your portfolio, please contact Jacob at jacob@survo.co.uk.
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Survo are Growing!
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Survo Chartered Surveyors
195 Bury Old Road, Prestwich, Manchester, M25 1JF 0161 792 5050
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